Elza LLC
Read our Privacy Policy documentation
Please see below the translations of the Privacy Policy.
What's new !
PYYPAL CHANGE TO Elza LLC
1.
Elza LLC 2024 Elza Financial Technologies, LLC. All rights reserved. Elza LLC Financial Technologies, LLC is a technology company, not a bank. Elza LLC Company EIN 32-0784626 U.S.A , All investment services are provided by the respective Elza LLC Assets entity in your location.1800 S 22ND AVENUE SUITE 120, BOZEMAN, MONTANA, 59718 Elza LLC is a Money Service Business registered with FinCen. partners with numerous issuing banks to provide banking services in North and South America, and internationally.
Terms & Services
This Terms & Services is effective from 15 September 2024.
To help you understand the Terms & Services, we have introduced a summary below. Please hover over the information icon "(i)" for a short explanation. In case of a conflict, please refer to the text in the section.
Version Number: 1.3
Elza LLC To connect to the device you are using, you will first need to select the number of the mobile network you are using. The Elza app is the one that will automatically define the network you use in your country. When you open the Elza app to create an account or to log in to your account, the Elza app will capture the country code and mobile number available in. your device automatically.
For the level of security and protect your account for sure!
1. You will not be able to choose or write the cell phone number or country code. (this is done automatically)
2. You are not allowed to use a VPN to use or connect to the Elza app.
3. To connect to mobile network or Internet systems, you need to be stable.
NB: If you ever leave your usual country, or go traveling to another country, write to our Click : Support Center Help
Privacy Policy
This Privacy Policy is effective from 9nd September 2024.
Version Number: 1.1
To help you understand the Privacy Policy, we have introduced a summary below. Please hover over the information icon "(i)" for a short explanation. In case of a conflict, please refer to the text in the section.
About us.
1.
Elza LLC financial company is a payment service linked to a bank which allows everyone to access the financial system., offers different payment options. Our goal is to provide a convenient service to our customers to save time and money through more efficient automated payment systems.
2.This Privacy Policy (“Policy”) explains how we collect, use, and process your personal data when you use our website
https://elzapay.com (“Website”), our web application (“Web App”), our mobile app (“App”) and email messages that we send to you (jointly called “Services”). If anything here applies to only one of our Services or to customers in a particular country, we’ll explicitly point this out to you.
3.Elza LLC is authorized by the Financial Conduct Authority of the United States in the state of MT,
https://biz.sosmt.gov/search/business pursuant to the Electronic Money Regulations of 2024, Firm Reference 162580, to provide electronic information. money Payment options through Elza LLC are provided by these lending partners: elzapay.com/lenders Elza LLC is licensed by the Department of Financial Protection and Innovation. Loans made or arranged under Montana license Elza LLC U.S.A , All investment services are provided by the respective Elza LLC Assets entity in your location.1800 S 22ND AVENUE SUITE 120, BOZEMAN, MONTANA, 59718 Elza LLC is a Money Service Business registered with FinCen. It is authorized to operate in most states. In other states, the program is sponsored by Community Federal Savings Bank, to which we are a service provider.
Data Controller.
We process, inter alia, the following personal data:
Personal information, such as name, job title, position, occupational identity numbers, citizenship, legal residence, bio-metric data, country of issue of passport/national ID, passport/national ID number, business entity (including contact information collected for verification, including on the actual beneficiary); Contact information e.g. e-mail address, telephone numbers, IP address; Payment data, such as the account number, our unique transaction code, transaction information, card information, etc.; and Bank information, such as bank account number, name of bank, purpose of transaction.You may give us information about yourself when you sign up to use our Services, e.g. when you provide us with personal details including your name and email address. This also includes information you provide through your continued use of our Services, your participation in discussion boards or other social media functions on our Website or App, through entering a competition, promotion or survey, and by reporting problems with our Services. Additional information you give us for security, identification and verification purposes may include your address, phone number, financial information (including credit card, debit card, or bank account information), payment reason, geographical location, social security/insurance number, national identification number, personal description, photograph, tax reference number, proof of address, proof of residency, passport and/or National ID. If you fail to provide any of this information, it might affect our ability to provide our Services to you.
Information you give us.
Elza obtains information about you through our App, Website or through direct contact, for example when you register on the App and provide identification data such as biometric data, your name, address, telephone number, mobile number, email address and place of residence.
We also record details about your Elza accounts and transactions with us, as well as the use of your device for Elza services, as well as additional information provided: through communications with you; and through social media or online accounts.Elza may also obtain information about you from other sources such as credit bureaus, identity verification services or government authorities. As a processor, we obtain personal data from contractual partners. As a controller, we receive personal data directly from the data subject (“you” or “your”). The data controller defines the purposes and means of processing personal data.
Information we receive from other sources.
We may receive information about you if you use any of the other websites we operate or the other services we provide. We also work closely with third parties and may receive information about you from them. This may include:
the payment service providers you use to transfer money to us will provide us with your personal information, including your name and address, and your financial information, including your bank account details;
the bank whose account you link to your Elza account for regulatory verification purposes may provide us with your name, address and financial information, including the source of funds and your bank statement information;
if you are a “connected person” for an Elza customer, that Elza customer may provide us with your personal information:
Payment beneficiaries: name, account details, email and additional verification information if requested by the receiving bank.
Directors and beneficial owners: name, date of birth and country of residence.
Business partners may provide us with your name and address, and financial information, including card payment information;
advertising networks, analytics providers and search information providers may provide us with pseudonymised information about you, including confirmation of how you found our website;
in some jurisdictions, we may check the information you have provided to us against government or private identity databases, fraud prevention agencies or credit reference agencies to confirm your identity and combat fraud.
Ways we use your information.
We routinely use your personal information to help us manage and improve our services and your account usage including, for example, to:
enable/route transactions with third-parties such as financial institutions, correspondents, payment intermediaries, card schemes, or other commercial partners (‘Partners’);
provide you with customer support and troubleshoot problems;
notify you about service updates and faults;
request feedback or participation in online surveys;
verify your identity;
monitor and improve our applications, products and websites;
investigate suspicious transactions (flagged internally or by one of our Partners);
resolve disputes with respect to payments involving our Partners;
protect your privacy and prevent fraud, money laundering and tax evasion; or
invoice you or notify you of the status of any service or product orders.
How we protect your personal information.
We will only use your personal data when the law allows us to. Depending on the country in which you are in, we rely on the following legal bases to process your personal data: Where you have given us your consent to process your data - please note that when we are processing your personal data on the basis of consent, the applicable local regulations apply; Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; Where we have a legal obligation to process your personal data to comply with laws, regulations or court orders; Where it is necessary to fulfil our obligations under a contract with you; Where it is necessary to protect the vital interests of yourself or other individuals..
Disclosure of your personal data.
Please keep in mind that due to legal requirements, we may be obligated to disclose or allow access to your personal data for official and supervisory institutions. We may disclose your personal data to persons in the same group of companies as Elza, to our processors, as well as persons who are legally entitled to receive such personal data. If we conclude a contract with a processor for processing personal data then we ensure the presence of suitable contractual measures to protect personal data.
Retention of personal data.
We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it. As a regulated financial institution, Elza is legally required to retain some of your personal and transactional data beyond the closure of your account with us. We only access your data internally on a need-to-know basis, and we will only access or process it if absolutely necessary. Fraud prevention agencies may retain your personal data for varying periods of time, and if you are deemed to pose a fraud or money laundering risk, your data may be retained for up to six years. We will always delete data that is no longer required by a relevant law or jurisdiction in which we operate. We do this automatically, so you do not need to contact us to ask us to delete your data. Deletion methods include shredding, destroying and securely disposing of hardware and paper records, and deleting or overwriting digital data. We may disclose your personal data to persons in the same group of companies as Elza, to our processors, as well as persons who are legally entitled to receive such personal data. If we conclude a contract with a processor for processing personal data then we ensure the presence of suitable contractual measures to protect personal data.
Data protection on your smartphone in App Elza.
Some functions you are not allowed in the Elza app
Screenshot is prohibited.
You cannot click on any links in your phone's status bar while on the Elza App. Any logins to your account on another device will require authorization from the first device ID you created your Elza account with. In order to use all the features of the Elza App, you can use your smartphone's biometrics or your Elza account password.
Privacy Policy updates.
You may also have certain rights in relation to the information we hold about you under other data protection and privacy laws. Please contact us at Send E-mail to privacy@elzapay.com
for more information.
Changes to our Privacy Policy.
To keep up with changing legislation, best practice and changes in how we process personal information, we may revise this Policy at any time by posting a revised version on this website. To stay up to date on any changes, check back periodically.
Our Contacts.
THe contact information of Elza is available at our website. The email address of our data protection officer. Please send any questions, comments or requests about this Policy to our privacy team at
Send e-mail to support@elzapay.com where you can also contact our Data Protection Officer. You can also write to us or our Data Protection Officer at our registered office that applies to you, as listed in the Appendix